FAQ

When will I receive my order?

If you order a pattern your order will be available immediately.  You will have lifetime access through your account and you will receive a link to your pattern via email.  If you do not see this email  please check your spam folder.

Custom made orders process within 6-8 weeks and then ship USPS Priority.  Please allow up to 8 weeks to receive your order after you checkout.

If you order a product that is ready to ship, your order will ship within 1-3 business days via USPS.  Shipping is always free in the United States.

Look for the Ready to Ship badge to know what can be shipped right away.

Majestic

What shipping carriers do you use?

We ship through USPS, UPS, and FedEx.  Shipping is always free in the United States.

 

Do you create custom orders from scratch?

Absolutely.  Please contact us for a custom quote.

 

Can I order from outside the United States?

At this time I can not ship outside the United States.  Pattern downloads can be purchased from anywhere in the world!

 

Can I signup and receive special sales and discounts?

Yes!  To keep informed please signup for our email.

 

Can I return an item?

Please see my terms page for returns of physical products.  Due to the nature of digital downloads, there will be no refunds given on patterns.